How to send an eFax
eFax
Overview
As of December 2025, standard copper phone lines are no longer supported. Fax machines are still relying on the old copper phone lines. The transition to electronic fax (eFax) is required to meet the need for sending and receiving faxes. This document provides guidance on how to send and receive eFax.
In Columbia College, we have 2 eFax lines tied to the following emails
- Telephone number 604-682-7191 sends and receives faxes on CCFAXA@columbiacollege.ca
- Telephone number 604-262-3379 sends and receives faxes on CCFAXB@columbiacollege.ca
NOTE: This is only available to those assigned with eFax. Please reach out to Helpdesk if you require access. Approval will be required.
How to send an eFax
If you need to send a Fax, please ensure you are assigned access to one of the above email addresses.
- Go to your Outlook Client, ensure that one of the above email addresses is added to your Shared with me folder.
- If you have been assigned but do not see the email folder, right click “Shared with me” and” Add shared folder or Mailbox”. Then enter one of the above email addresses assigned to you.
- Ensure “Show From” option is enabled. Select “Options” and enable “Show From.”
- Create a message. Ensure the From is set to CCFAX
- Enter the phone number (International Code+Area Code+Phone Number) into the TO field along with “@efaxsend.com”
- Attach the WORD or PDF document you would like to send.
How to Receive an eFax
Each Fax line is tied to its email counterpart.
- Telephone number 604-682-7191 sends and receives faxes on CCFAXA@columbiacollege.ca
- Telephone number 604-262-3379 sends and receives faxes on CCFAXB@columbiacollege.ca
The fax will be received as an email with an attached PDF.